FAQs

FREQUENTLY ASKED QUESTIONS

1. What makes RunFree PT different?

is a premium, concierge physical therapy practice for active adults and athletes who want real solutions — not rushed sessions or symptom-chasing.

You get:

• Doctor-delivered care every session

• Whole-body + nervous-system treatment

• Strength-based rehabilitation

• Performance-centered programming

• Access to the RunFree digital app

• No insurance limitations

2. Do I need a referral?

No. Colorado offers direct access. You can see a Doctor of Physical Therapy without a referral.

3. Do you take insurance?

No. is a cash-based concierge practice. This allows:

• Full one-on-one care

• Root-cause treatment

• Advanced techniques including dry needling

• High-end, unrestricted care

HSA/FSA cards can be used. Superbills available for out-of-network reimbursement.

4. What happens during my first session?

Your first visit includes:

• Whole-body movement & strength assessment

• Nervous-system readiness evaluation

• Clear diagnosis and root-cause analysis

• Your individualized recovery & performance plan

• Hands-on treatment (including dry needling if needed)

• Access to the RunFree digital app

5. What conditions do you treat?

• Injuries

• Chronic pain

• Recurring issues

• Post-surgical rehab

• Back, hip, knee, shoulder issues

• Running injuries

• Strength or mobility limitations

• Performance plateaus

If it involves movement, we treat it.

6. Do you work with non-athletes?

Yes. We treat active adults of all levels — weekend warriors, mountain movers, parents, and professionals.

7. Do you offer in-home sessions?

Yes. We offer concierge in-home care in Evergreen and surrounding communities.

A 25% in-home premium applies due to travel time, equipment, and the convenience of doctor-delivered care directly to your home.

8. Do you offer telehealth or remote coaching?

Yes. Our digital rehab & performance program includes:

• Customized plans

• Strength and mobility training

• RunFree app access

• Video coaching

• Messaging support

• Progress tracking

9. Do you use dry needling?

Yes. Dry needling is one of our most effective tools for calming the nervous system, reducing pain, and restoring motion.

10. How long will it take to feel better?

Most clients begin feeling improvement within 1–3 sessions.

But feeling better isn’t the same as being better.

At , we do not sell “sessions.” We build long-term solutions.

During your first visit, you receive:

• A clear diagnosis

• Root-cause identification

• Your prognosis

• A full recovery & performance solution designed for your goals Your long-term plan is based on the RunFree Method — not the “6 visits and good luck” model.

11. What are the benefits of the RunFree digital app?

• Customized strength/mobility plan

• Nervous-system reset drills

• Video demonstrations

• Messaging support

• Progress tracking

12. What should I wear?

Athletic clothing that allows full movement.

13. What if I’m not in great shape?

Strength is built — not required. All levels welcome.

14. Do you work with high school athletes?

Yes. While adults are our primary focus, we work with high school athletes who value strength and long-term development.

We offer a 25% discount for high school athletes.

15. Do you work with adults 65+?

Absolutely. To support Evergreen’s older adults — and to avoid the limitations of Medicare — we offer a 25% discount for clients 65+.

16. Where is the Evergreen clinic located?

The RunFree PT Clinic is opening soon in Evergreen. Join the waitlist for updates.

17. What is your cancellation policy?

Sessions canceled within 24 hours may be charged the full fee due to limited availability.

18. How do I get started?

Book your RunFree Assessment and we’ll begin your personalized recovery and performance solution.

Testemonials

CLIENT STORIES

"As a scientist and skeptic, it is refreshing to discuss the physiology of why I am experiencing pain…The focus on fundamental stretching and strength training augmented with targeted dry-needling is really making a difference to what has been a long term problem caused by my own neglect! I can’t recommend RunFree highly enough!"

Nigel

"In the past two years, my knees and neck were causing chronic pain which was limiting my desire to be physical outside and making me feel increasingly fragile…My wife suggested I visit Dr. Mondello for an assessment…I now envision another couple of decades of getting after it in the great Colorado outdoors."

Mike

"In the past two years, my knees and neck were causing chronic pain which was limiting my desire to be physical outside and making me feel increasingly fragile…My wife suggested I visit Dr. Mondello for an assessment…I now envision another couple of decades of getting after it in the great Colorado outdoors."